Setting up Access

The Access page enables you to set up access permissions for the AskAnywhere Administrator.  It enables you to add, edit, and/or delete users and IP addresses that have permission to access the AskAnywhere Administrator.

Adding Users

To add users with access permission, complete the following steps.

1. Select the Access tab.



2. Select Add User.



3. Enter the desired user name (alphanumeric) and password (alphanumeric), re-type the password to verify it, select the Administrative User checkbox if desired for this user, and select Save.  To clear all the values on the screen, select Reset.

   Note:  Any user defined as an administrative user will have access to all AskAnywhere Administrator functions.  Any user not defined as an administrative user will have access only to the Projects and Data tabs.

   Caution:  Make sure that your first user is defined as an administrative user because after you set up your first user, the "manager" user name and "askanywhere" password are no longer valid.  In addition, be certain that you always maintain at least one administrative user or you will no longer have access to the administrative functions.

   Note:  If at anytime you lose your administrative user access (e.g., forgotten password, data loss), you can revert to the "manager" user name and "askanywhere" password in one of two ways.

   • Delete the askanywhere.cfg file.  Caution:  This will delete all settings in the AskAnywhere Administrator.
   • Edit the askanywhere.cfg file (using a plain text editor) by deleting all of the <user …/> tags.  Then restart AskAnywhere and/or Tomcat.

Editing Users

To edit users (e.g., change a user’s password or access permission), complete the following steps.

1. To change the password or access permission for an existing user, from the Access page, select a user from the Users Allowed Access to AskAnywhere Administrator drop-down menu.



2. To change the password, enter a new password in the Password field, re-type the password in the Re-type Password field to verify it, and select Save.  To clear all the values on the screen, select Reset.

   Note:  If you leave the password fields blank, the system will not change the existing password.



3. To change the user’s access permission, select or deselect the Administrative User checkbox (as desired) and select Save.  To clear all the values on the screen, select Reset.

Deleting Users

To delete a user with access permission, complete the following steps.

1. Select the Access tab.



2. Select a user from the Users Allowed Access to AskAnywhere Administrator drop-down menu.



3. Select Remove.

Adding IP Addresses

In order to limit the machines that have access to the AskAnywhere Administrator, enter the IP address(es) to which you want to grant access in the IP Address Allowed to Connect to AskAnywhere Administrator field and select Save.

• To grant access to a single machine, enter that machine’s IP address in the IP Address Allowed to Connect to AskAnywhere Administrator field.  (For example, to enable access for the computer with an IP address of 1.1.1.1, enter 1.1.1.1.)
• To grant access to several machines with similar IP addresses, enter the common part of the IP address in the IP Address Allowed to Connect to AskAnywhere Administrator field.  (For example, to enable access to any machine with an IP address that begins with 1.1.1, enter 1.1.1.)
• To grant access to several machines with different IP addresses, enter the IP address of the first machine and press Enter; enter the next IP address and press Enter; continue until you are done entering all the desired IP addresses.

Caution:  Entering data in the IP Address Allowed to Connect to AskAnywhere Administrator field restricts remote access to the AskAnywhere Administrator.  If at a later date, you want to access the AskAnywhere Administrator from a new IP address (e.g., while you are traveling), you must first add the new IP address from an IP address with access permission.

Editing IP Addresses

To change an existing IP address with access permission, move your cursor to the desired IP address in the IP Address Allowed to Connect to AskAnywhere Administrator field, make the desired changes, and select Save.

Deleting IP Addresses

To delete an existing IP address with access permission, select an IP address in the IP Address Allowed to Connect to AskAnywhere Administrator field, delete it, and select Save.

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